We are an innovative & trusted
Welcome to DCAS Direct Personel
DCAS Direct Personnel Limited is committed to operating efficiently and effectively in order to meet the needs of clients and stakeholders, especially students. Continuous improvement in all activities is vital for the School’s continued success.
About Company
Changing Lives, One Person at a Time
DCAS Direct Personnel Limited established in 2010 as an domiciliary care agency and managed by a team of health care practitioner, who have a combined experience of more than 25 years in health Care Sector.
Commitment to Quality Care
Provide the highest quality care promoting choice, independence, dignity, and respect for all service users.
Continuous Improvement & Value
Strive to improve customer service continuously while monitoring systems to provide the best value.
Staff Development & Matching
Invest in staff training and development to meet client needs, and match care assistants to clients for compatibility.
Respect & Inclusivity
Respect each client’s values, including religion, culture, ethnicity, disability, and personal choices without discrimination.
Safe & Flexible Service Delivery
Deliver care flexibly and safely, conducting risk assessments and ensuring compliance with care contracts.
Transparency & Communication
Provide clients with clear information on complaints procedures, comments, and compliments to ensure open communication.
Our Services
Fast, reliable healthcare staffing when you need it most.
We connect hospitals, clinics, and care facilities with qualified professionals, ensuring the right person is in the right place at the right time.
Visiting
Live-In
Respite Care
Convalescent Care
Compassionate care, empowering lives.
Care.
Trust.
Support.
WHAT WE OFFER
Our Values
DCAS Direct Personnel Limited’s Philosophy of Care aims to promote and reflect the values that focus upon the individual client, as being central to the care service planning and delivery of care.
In order to achieve this DCAS Direct Personnel Limited has drawn upon the fundamental core values of care which.underpin the service values. These are the basis for the provision of individual care services.
DCAS Direct Personnel Limited believes the best person to plan his or her future is that person. We help our client’s to fulfil their expectations and aspirations and we enable them to make their own plans and decisions regarding their life.
1.
Client Satisfaction survey, a critical process
Every user of the services of DCAS Direct
Personnel Limited has the right to provide feedback about the programs and services of the Agency.
The Agency’s quality improvement system provides for identification of opportunities for improvement through a client feedback system, which includes surveys of:
- Staff
- Clients or service users
- Families members
The Agency also examines its performance against relevant published comparative and bench-marking data.
2.
Aim & Objectives
It is the aim of DCAS Direct Personnel to deliver personal care and associated domestic care to clients in the home environment, to a standard of excellence which embraces the fundamental principles of good care practice.
It is the aim of DCAS Direct Personnel to take all reasonable steps to remain financially viable in order to achieve its aims and objectives
It is the objective of the organisation to provide a service of the highest quality, to improve and sustain the client’s overall quality of life.
Accreditations & Quality Standards
Established in 2010, DCAS Direct Personnel is led by healthcare professionals with 25+ years of combined experience in compassionate domiciliary care.
Committed to excellence through continuous assessment and compliance with international standards including IIP, ISO 9000-2000, and the Care Quality Commission.
CQC overall rating
Good ✅
24 June 2019
25+
Founded in 2010
DCAS Direct Personnel is a care agency with 25+ years of combined healthcare experience.
95%
HAPPY CLIENTS
Positive feedback rating from clients and families
13+
YEARS OF EXPERIENCE
Over 13 years of experience delivering quality home care